![]() Ownership often involves stumbling into the unknown, but more often than not, you come out stronger and feel satisfied at the end of it. We give complete ownership of projects to our employees because we trust they will do a great job and deliver. It's tough working at a rocketship startup, but it is rewarding in terms of personal growth. When such team members push each other to get better, you shift from good to outstanding. We would describe most of our team as Type A personalities - ambitious individuals confident in their abilities and willing to work hard to achieve their goals. These are the top 7 words that encapsulate our mindset.Īgile - Collaborative - Challenging - Hustle - Energetic - Inspiring - BraveĪt LimeChat, our team has some of the brightest and most ambitious minds in the country. We pride ourselves on our culture at LimeChat. Well-organized, with high attention to detail and the ability to prioritize.Excited by working with a product that is constantly evolving.Quick learner with execution orientation who is outcome-focused.Understanding of Internet and web applications with a desire to learn new technologies.Enjoy talking about technical concepts, have a great data-driven & process-oriented approach.A startup mentality with a bias to action.Excellent multitasking and project management skills.Desire to work and excel in a fast-paced environment.Confident, high energy, self-motivated, and a true team player.Possess strong phone, written, and verbal communication skills with excellent presentation skills.Drive upgrade revenue through increased product adoption and increased usage.Maintain a revenue base by managing account retention and renewal.Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth.Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. ![]() Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues.Become an expert in Limechat's product and educate customers on the use and benefits of our products.Work with customers to ensure they are leveraging LimeChat effectively and finding value in our services.Provide proactive strategy with their assigned customer accounts Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude.Onboard new customers to LimeChat Products - educate customers, help solve operational problems, and ensure smooth adoption of our products.Our clientele includes top D2C brands of India such as Wow Skin Science, Mosaic Wellness, Mamaearth, Neeman’s, etc. We have quickly grown to service 150+ clients and build a team of 60+ rockstars. Business Development Data Science Quality Management Agile Marketing Strategy Excel Management Skills Job Description:įounded by Aniket Bajpai and Nikhil Gupta, alum of IIT Delhi, LimeChat is the world's first Level 3 AI, human-level chatbot startup that enables D2C brands to leverage conversational marketing and provide the industry's best customer support automation.īy using the power of human-level AI conversations LimeChat is currently able to increase campaign conversions by 3x, reduce support workloads by 70%, and improve customer satisfaction by creating the most compelling user experiences for D2C brands.
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